How can you Jumpstart Training in Your Organization?

Out of millions of companies working in a particular industry, there are some that enjoy incredible success, while others are seen to be struggling. What has those struggling companies not overcome their problems is their leaders. Until the leaders know their job and are well aware of what they need to do, the company cannot walk the path toward success. Therefore, it is important that along with the employees, even the leaders need to be trained for what they need to do and how. However, a highly effective training program is not easy to create and maintain, unless you opt for TQMI’s Leadership Jumpstart Training in India. Listed below are three things leaders must do that can help the employees drastically improve, which in turn will prove successful for the business.

Building a connection between seniors and employees

It is important that every employee has a meet-up with his seniors. This does not mean a brief casual meeting, but it means meeting up for a reason. The entrepreneur, Director, CEO, or any responsible senior position holder must explain the company’s strategies and goals to the employees, along with a plan on how to achieve them. The employees, specially the new ones, need to know the history of the organization’s culture and lots of guidance to understand what is expected from them. All of this can then be connected to their individual roles to make them understand how their efforts are crucial to achieve the organization’s goals. If the organization is too large to hold up such meetings, the different functional heads can do the needful for their individual teams, rather than having the CEO or Director approach the employees. Such meetings may be arranged once a month to revise on the goals, and methods being taken to achieve them.

Making it mandatory for your people to read

As a leader, you must make it a practice to keep reading – reading lots of professional books. These could include business topics, people skills, or anything that can be related to your industry. When you find a book very valuable that can prove to be effective for the development of your organization, go ahead and share the books with your team. If you have a list of books you would like your team to read, create the reading list and make it mandatory for your team to read them. This could be one book a month, or one book in 6 months, but it is important that you make this a habit. Create some time during work hours to have your people read those books together and discuss the content. Share your thoughts and ask them to share their too. This will greatly help in clearing any misleading thoughts and come up with a clear vision for all your people.

Share with your team relevant online content

Just like books, even blogs and posts can be of great help. Books may cost you some money, but online content is almost free of charge! Make it a point to keep browsing through the internet for some relevant and useful stuff. You may even find something in the middle of your chosen blogs, posts, videos, and tools, that addresses any topic relevant to your industry. Once you have found such content, you can forward the links to your people to read. Again, just like mentioned earlier, you can spare some time for everyone to read the content and arrange for discussion groups.

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How Important Is Total Productive Maintenance (TPM)?

In order to stay in this competitive business environment, it is important that organizations continuously improve the effectiveness and efficiency of their production methods. And this is determined by the effectiveness and efficiency of the equipment used. Total Productive Maintenance (TPM) is one of the major concepts and key operational activities of quality management systems. It is the system of maintaining and improving production and quality through efficient equipment, machines, processes and employees. There needs to be collective responsibility of operators, supervisors and workers to achieve the goal of TPM, which aims at optimizing overall performance of the organization to produce outstanding results. By implementing TPM, the equipment and productivity of the plant can undergo massive transformation because TPM focuses on keeping all equipment in top working condition to avoid breakdowns and delays in the manufacturing process. Therefore, the equipment is maintained and improved to reduce costs, thus increasing productivity. Hence, with TPM, output is maximized with minimized input.

History of TPM

TPM was introduced in Japan in the year 1951. However, Nippondenso was the first company to introduce this preventive maintenance in 1960. Preventive maintenance is where operators produce goods using machines, with a special maintenance group dedicated with the work of maintaining the machines. But, Nippondenso started facing problems of requiring more maintenance personnel. Therefore, the company decided that the routine maintenance of equipment will be carried out by the operators themselves. (This is autonomous Maintenance – one of the features of TPM.) Therefore, the collaboration of preventive maintenance and maintainability improvement resulted in productive maintenance, which aimed at maximizing plant and equipment effectiveness while reducing costs. This is how Nippondenso became the first company to obtain the TPM certification. If you are looking for such certification too, you can get in touch with TQMI to provide you with the finest and most professional TPM Training in India.

Objectives of TPM

·        As mentioned above, one of the main objectives of TPM is to improve the productivity and performance of the organization. To achieve this, it is important for the entire workforce to collaborate. Apart from the workers, effective leadership is also of great importance to implement TPM in the right manner. Proper support from top management makes TPM truly effective with the outcomes resulting in zero breakdowns, zero defects, and zero accidents.

·        TPM is also centered to increase the overall equipment effectiveness of plant equipment by investing in maintenance. It detects and identifies the six big losses, prioritize them, and eliminate the causes of these losses. (You can learn about the six big losses in detail further down the blog.)

·        Other objectives include avoiding wastage in the rapidly changing environment, producing goods of high quality, and reducing costs.

Six Big Losses

TPM deals with the ‘Six Big Losses’ to provide cost effectiveness in a business organization. The overall equipment effectiveness is the multiplication of performance, availability, and quality – each of which has two associated losses, thus making them six in total.

Overall equipment effectiveness = Performance x Availability x Quality

Performance losses – Reduced speed and Minor stops

Availability losses – Breakdowns and Product changeover

Quality losses – Startup rejects and Running rejects

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How Does TQM Instill Continuous Improvement?

If you aren’t able to provide with good quality products and services, your company is in for a great loss. The business world today is completely customer-driven, and if you don't satisfy your customers, your business is sure to go for a toss. Obviously, you don’t want that to happen, which is why you need to focus on quality – quality of your processes, quality of your equipment, quality of your workmanship, and quality of your products/services. In short, you need Total Quality Management (TQM) – the art of managing the entire process to achieve excellence, wherein the customer is the ultimate judge of quality.

TQM is the process of attaining customer satisfaction through an integrated system of tools, techniques and training. Continuous improvement of the processes involved in the working of an organization that result in high quality products/services is what TQM focuses on. The objective of TQM is “to do things right the first time and every time”. However, this cannot be achieved without establishing a few effective metrics. Every department in an organization must strive to improve the quality of its operations. The three main principles of TQM that must be applied include process improvement, total involvement and customer focus. Managerial action and planning are critical areas that must be practiced regularly to achieve quality management.

As mentioned earlier, customer is the one who judges quality; and his impression of quality begins right from the time when he gets in touch with the company. As a business, you need to be able to instill the feelings of reliability, assurance, responsiveness and understanding within the minds of your customers for you. We all know that businesses need to strive to live in an ever-changing environment. So, apart from impressing your customers initially, you must also be able to keep them satisfied through the entire ongoing journey. The ability of an organization to adapt to these continuous changes and capture the best practices is vital to achieve and maintain competitive performance.

TQM involves continuous improvement in every work, right from strategic planning to decision making to execution of work. Proper planning and decision making can eliminate mistakes to a great extent and prevent defects, thus leading to continually improving results in all aspects of work. This continuous improvement must not be restricted to results alone, but also must improve processes, people and capabilities to produce better results in the future too. It is believed that mistakes made by people are caused and permitted due to faulty systems and processes. Thus, if the root cause of these mistakes is identified and eliminated, repetition of errors can be prevented, thus improving processes and results.

The basis for TQM implementation is the establishment of a quality management system that involves organizational structure, processes, procedures and responsibilities. TQMI is a leading consultancy organization that has been providing matchless quality management system training in India to improve business performances of clients both in India and abroad. You can approach TQMI for complete assistance in designing, development and implementation of management systems for your business that meet international requirement standards of quality management, environment management, safety and health management and more.

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